If you're considering investing in a mobility aid like a scooter, stairlift, or rise and recline chair, it's important to make the right choice for your needs, home, and lifestyle. That’s why Eden Mobility offers free, no-obligation home demonstrations across the UK. But what exactly does that include? Here’s everything you need to know before booking your appointment.
1. A Friendly and Professional Visit
When you book a free home demonstration, one of our trained Eden Mobility representatives will visit your home at a time that suits you. They’re not salespeople—they’re mobility specialists who genuinely want to help you find the right solution.
What you can expect:
-
A polite, respectful, and pressure-free approach.
-
Clear explanations without jargon.
-
Answers to all your questions.
2. Hands-On Product Demonstration
Seeing a product online or in a shop is very different from trying it out in your own home. That’s why we bring the product to you.
What you can do during the demo:
-
Test drive a mobility scooter on your local pavement or driveway.
-
Sit in and try out a rise and recline chair in your living room.
-
Understand how a stairlift would fit and work on your stairs.
Trying before you buy ensures the product suits your physical needs and living space.
3. Personalised Advice and Recommendations
Every person is different—and so is every home. Our representative will take the time to understand your mobility needs, measure up any required spaces, and recommend the most suitable options.
They will help you consider:
-
Your level of mobility and medical conditions.
-
The layout and size of your home.
-
Battery life, weight limits, and other technical factors.
-
Product features such as speed, controls, or remote operation.
4. Transparent Pricing and Finance Options
During the demonstration, you’ll receive full pricing details, including any available offers, delivery times, and installation services.
We offer:
-
Clear, upfront costs with no hidden fees.
-
Flexible finance plans to spread the cost.
-
Guidance on available grants or VAT exemptions, where applicable.
5. No Obligation to Buy
A free home demonstration is exactly that—free, with no pressure to buy. Our goal is to help you make an informed decision, not to rush or upsell you.
If you decide it’s not the right product for you, that’s completely okay. You’ll have had the chance to explore your options in a relaxed and familiar setting.
6. Booking a Home Demonstration
Booking your free Eden Mobility home demonstration is simple:
-
Call our friendly customer service team.
-
Request a demonstration online through our website.
-
Visit one of our nationwide stores and ask in person.
Appointments are usually available within a few days, and we do our best to work around your schedule.